how cross-selling & up-selling can be implemented in a1 omnichannel
Cross-selling and upselling are sales techniques used by businesses to increase revenue and customer value. – Cross-selling involves suggesting related or complementary products/services to customers during a purchase. For example, offering laptop accessories to someone buying a laptop. – Upselling involves persuading customers to choose a higher-priced or upgraded version of a product/service. For instance, […]